Privacy policy


This Privacy Policy (“Privacy Policy”) explains how AH diagnostics A/S (“AH diagnostics”) handles Personal Data provided to us on websites, mobile sites, mobile applications, and other digital services and products controlled by AH diagnostics that link to this Privacy Policy (collectively, “AH diagnostics Sites”).  AH diagnostics is the data controller for the processing of Personal Data under applicable law.

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This summary section provides a brief overview of our Privacy Notice. Please read the full Privacy Policy for more detailed information.

Data Responsible
Information We Collect
How We Use Your Information
Information We Share
Your Privacy Choices
Accessing Our Sites Globally
Changes to Our Privacy Policy
Privacy Policy

Data Responsible

AH diagnostics is the data responsible and we ensure that your information is handled in compliance with the law.

Our contact information is:
AH diagnostics A/S
Gammel Viborgvej 11A
DK-8381 Tilst
Telephone: +45 8745 9010

Information We Collect

AH diagnostics collects the following types of information through the AH diagnostics Sites: 

Information you provide. Personal Data you provide when registering for our products and services, responding to questionnaires or surveys, or contacting AH diagnostics customer service.

Information collected automatically. Your IP address and non-identifying information about your use of AH diagnostics Sites may be collected automatically using tracking technologies, such as cookies. Your website browser software can be set to reject all cookies; however, cookies can allow you to take advantage of some of the site’s essential features, which may not work if you reject cookies.

Information collected from other sources. We may combine information about you from AH diagnostics Sites, information collected offline or from external parties.

How We Use Your Information


AH diagnostics uses the information we collect for the following purposes:


  • To provide you with the AH diagnostics product and services you request.  
  • To offer and provide information about similar and/or related products and services.  
  • To customize and improve your experience on AH diagnostics Sites.  
  • To generally improve our products and AH diagnostics Sites and other internal business purposes.  
  • Legal obligations to notify and report to authorities.

Information We Share

AH diagnostics does not sell or disclose your Personal Data to third parties without your consent, except:

To affiliates and third-party service providers to provide services and information on our sites, including online marketing and advertising, and to support our business operations. We require these parties to handle Personal Data in accordance with this Privacy Notice.

To governing regulatory authorities, or as may otherwise be necessary for AH diagnostics to comply with a legal obligation or demand.

Your Privacy Choices

If you have questions about this Privacy Notice, if you want to change your personal information, or if you would like to opt-out of a AH diagnostics email service, please contact us by emailing us at You may also send a letter to the following address: 

AH diagnostics A/S
Attn: Privacy and GDPR
Gammel Viborgvej 11A
DK-8381 Tilst

For more information about your privacy rights, or if you are not able to resolve a problem directly with us and wish to make a compliant, contact your local Data Protection Authority.


AH diagnostics maintains controls to protect and secure Personal Data, but when you share Personal Data online there is always some risk that an unauthorized third party could gain access to your information.

Accessing Our Sites Globally

By using this site, you understand that your Personal Data will be collected, stored, and processed in Scandinavia or in any country to which we may transfer your information to in the course of our business operations.

Changes to Our Privacy Policy

Check this Privacy Notice regularly, as we may change or update portions of this Privacy Policy from time to time, subject to any applicable consent requirements. Any changes will be promptly posted to this page and accompanied by a new effective date and version number.

AH diagnostics' Privacy Policy

Effective 24 May 2018

This Privacy Policy explains how we handle the Personal Data provided to us on websites and other digital services and products controlled by AH diagnostics A/S, Gammel Viborgvej 11A, 8381 Tilst, Denmark, that link to this Privacy Policy (collectively, “AH diagnostics Sites”). AH diagnostics is the data controller for the processing of Personal Data under applicable law.

Types of Information We Collect Online

The types of Personal Data that we may collect while you use the AH diagnostics Sites are described in this section and include both information that you provide to us and information that we collect automatically when you use the AH diagnostics Sites.  
For purposes of this Privacy Notice, “Personal Data” means information that identifies you or that could reasonably be used to identify you. Examples of Personal Data include name, address, telephone number, and email address.
Information You Provide

You do not have to register for a service or program to receive much of the information available through AH diagnostics Sites. However, some of our content is available only to registered or identified users and will require you to set up a profile or provide specific information about yourself in order to provide you the service.

Personal Data You Provide When Visiting AH diagnostics Sites

AH diagnostics collects Personal Data that you provide on AH diagnostics Sites, for example, when purchasing a product, to receive marketing products and information, contact AH diagnostics customer service, or respond to AH diagnostics questionnaires or surveys. This could include:

Contact Information such as your name, address, phone number, or email address  
Registration Information such as your username and password

Employment, education and other background information when you inquire about employment with AH diagnostics

Payment information (such as banking information, payment card number, expiration date, delivery address, and billing address)

Content you may provide (for example, when you complete an Online Contact Form or submit other information).

Personal Data You Share During Other Interactions with AH diagnostics

You may contact AH diagnostics to ask questions, discuss your concerns, or report issues regarding our products. If you communicate with or request information from AH diagnostics, you may be prompted to provide your contact information as well as any Personal Data that is relevant to your request.

Information That May Be Collected Automatically

When you use the AH diagnostics Sites, we also may collect certain usage and device information automatically as described below.

IP Address

We may record the Internet Protocol (“IP”) address of your computer or other electronic device when you visit the AH diagnostics Sites. An IP address identifies the electronic device you use to access the Sites, which allows us to maintain communication with your computer as you move about AH diagnostics Sites and to customize content.

Mobile Tracking

Some AH diagnostics Sites are available either as mobile applications or mobile sites that you can use on your mobile device. If you use a mobile device to access and use the AH diagnostics Sites, we may collect the following mobile-specific information in addition to the other information described above: device or advertising ID, device type, hardware type, media access control (“MAC”) address, international mobile equipment identity (“IMEI”), the version of your mobile operating system, the platform used to access or download the AH diagnostics Site (e.g., Apple, Google, Amazon, Windows), location information and usage information about your device and your use of the AH diagnostics Sites.

Information Collected from Other Sources

We may combine information about you from a visit to one AH diagnostics Site with information about you from visits to other AH diagnostics Sites. We may also combine information about you that is collected through the AH diagnostics Sites with information that we have collected offline, as well as with information provided to us by third parties.

How We Use Your Information

We use your Personal Data to provide you the product and services you request, communicate with you, improve your experience on the AH diagnostics Sites, generally improve our products and services and for other internal business purposes. These uses may also include the recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of Personal Data. The Personal Data we collect about you may be stored for a period of time in accordance with local existing laws following the most recent interaction we have had with you, after which point it will be archived only for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws.

Providing Product and Services You Request

If you choose to purchase a product or receive our services, we use the Personal Data that you provide through AH diagnostics Sites to manage your orders and invoices, to process payments, to respond to your questions, provide you the services you request and offer an optimal customer experience.


You may also receive marketing information from AH diagnostics, such as offers regarding AH diagnostics related products or services, invitations to participate in surveys about our products, or notifications about special promotions. In such cases, we will use your contact and other Personal Data to send you marketing information.

Customized User Experiences

The Personal Data that you provide may be used to create customized offers, information, or services tailored to your interests and preferences. Also, we may use your IP address and the data that we obtain automatically through the use of cookies or similar tracking technologies to make our AH diagnostics Sites easier to use and navigate as well as to personalize the content provided on AH diagnostics Sites by anticipating the information and services that may be of interest to you.

Business and Product Improvement

In order to discover new facts that could help AH diagnostics better understand customer needs and help improve, develop, and evaluate product, services, materials, and programs. AH diagnostics analyzes the information that you have provided. For these purposes, AH diagnostics does not use information that can directly identify you.

Site Analytics and Improvement

We may use the information that you provide and the information we collect automatically about your use of the AH diagnostics Sites to monitor user traffic patterns and preferences for site improvement, analytics and optimization.

Legal Basis for Processing

Under European data protection laws, AH diagnostics must have a legal basis to process your Personal Data. The legal basis that applies in an instance will depend on for which of the specific purposes described above AH diagnostics is processing your Personal Data:

In certain cases, AH diagnostics may ask for your consent to collect and process your Personal Data. Should you choose to provide your consent, you may later withdraw your consent by contacting us as described in the “Your Privacy Choices” section.  Please note that the withdrawal of consent will not affect processing which has already occurred.

In other instances, the processing of your Personal Data may be necessary in order to comply with an applicable law or regulation or for the performance of a contract to which you are subject. You may not be able to opt-out of this processing, or your choice to opt-out may impact our ability to perform a contractual obligation otherwise owed to you.

In still other instances, AH diagnostics may process your Personal Data based on AH diagnostics’ legitimate interests in communicating with you about our products and services, and about scientific research and educational opportunities. You have the right to opt-out of all such processing of your Personal Data. You may do so by contacting us as described in the “Your Privacy Choices” section.

Information We Share

We only share your Personal Data with third parties as described below. We do not sell or rent Personal Data to third parties for their own marketing purposes.

Product Reports

If you contact AH diagnostics regarding your experience in using one of our products, we may use the information that you provide in submitting reports to the designated government regulatory authority, as required of us by law.

Legal Rights and Obligations

In certain limited circumstances, AH diagnostics may need to disclose your Personal Data in order to comply with a legal obligation or demand, such as to comply with reporting obligations to our governing regulatory authorities regarding the safety of our products, or in connection with the sale or transfer of one of our product lines or divisions, which includes the services provided through one or more of the AH diagnostics Sites. In such instances, we will take measures to protect your Personal Data to the extent possible. We also reserve the right to use Personal Data to investigate and prosecute users who violate our rules or who engage in behavior that is illegal or harmful to others or to others’ property.

Change in Organization

In the event AH diagnostics decides to reorganize or divest our business through sale, merger, or acquisition, AH diagnostics may share Personal Data about you with actual or prospective purchasers.  We will require any actual or prospective purchasers to treat this Personal Data in a manner consistent with this notice.

Your Privacy Choices

You have the right to see and get a copy of Personal Data about you that we maintain as well as to ask us to make corrections to inaccurate or incomplete Personal Data about you. You have the right to receive data you have provided to us in a machine-readable format and to transmit that data to another controller. You may also request the erasure of your Personal Data or the restriction of its processing, or object to the processing of Personal Data about you. To seek access to Personal Data about you, to file a concern, complaint, or request for correction, or to opt-out of particular programs, please contact by emailing us at You may also send a letter to the following address:

AH diagnostics A/S
Attn: Privacy and GDPR
Gammel Viborgvej 11A
DK-8381 Tilst

For more information about your privacy rights, or if you are not able to resolve a problem directly with us and wish to make a complaint, contact your local Data Protection Authority.

In all communications to AH diagnostics, please include your email address, the Web site address, mobile application, and/or the specific AH diagnostics product to which you provided Personal Data (e.g.,, and a detailed explanation of your request. If you would like to delete, amend, or correct your Personal Data and are contacting us by email, please put “Personal Data: Deletion Request” or “Personal Data: Amendment/Correction Request” in the subject line of the email. We will respond to all reasonable requests in a timely manner and may need to further confirm your identity in order to process certain requests.

Data Security

AH diagnostics maintains reasonable technical, administrative and physical controls to secure any Personal Data collected through the AH diagnostics Sites.

Third Party Sites and Social Media Plug-ins

This Privacy Notice does not apply to third-party Web sites to which AH diagnostics Sites may link. AH diagnostics Sites may use social media plug-ins (e.g., the Facebook “Like” button, “Share to LinkedIn” button) to enable you to easily share information with others. When you visit AH diagnostics Sites, the operator of the social plug-in can place a cookie on your computer or other electronic device that enables that operator to recognize individuals who have previously visited our Site. If you are logged into the social media Web site (e.g., Facebook, LinkedIn) while browsing on our AH diagnostics Site, the social media plug-in allows that social media Web site to receive information that you have visited our AH diagnostics Site. The social media plug-in also allows the social media Web site to share information about your activities on our AH diagnostics Site with other users of their social media Web site. These sharing settings are managed by the social media Web site and governed by its privacy policy.

Changes to Our Privacy Policy

We will only use Personal Data in the manner described in this Privacy Policy in effect when the information was collected from you or as authorized by you. However, and subject to any applicable consent requirements, we reserve the right to change the terms of this Privacy Policy at any time. Any changes to this Privacy Policy will be reflected on this page with a new effective date. AH diagnostics encourages you to review this Privacy Policy regularly for any changes. Any Personal Data collected upon your continued use of AH diagnostics Sites will be handled in accordance with the currently-posted Privacy Policy.


In the unlikely event of an interception or unauthorized access despite our efforts, AH diagnostics shall not be responsible for such interceptions or unauthorized access, or any direct, indirect, special, incidental, or consequential damages (including lost profits) suffered by a customer or user, even if AH diagnostics has previously been advised of the possibility of such damages, AH diagnostics does not warrant, either expressly or implied, that the information provided by any customer shall be free from interception or unauthorized access, and does not provide any implied warranties of merchantability and fitness for a particular purpose. In the unanticipated event of a data breach, AH diagnostics will report such data breach to the relevant authorities. Each customer is responsible for maintaining the confidentiality of his or her own password.